Privacy Policy

At Éternité, we are deeply committed to protecting your privacy and ensuring the confidentiality of your personal and clinical information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect
We collect information that you voluntarily provide to us when booking an appointment, filling out a skin consultation form, purchasing products, or contacting us online. This information includes:
* Personal Identifiers: Name, email address, phone number, and mailing address.
* Clinical Skincare Information: Medical history, allergies, current skincare products, and notes from your treatments.
* Payment Information: Financial data required to securely process your transactions (processed via secure, third-party payment gateways).

2. How We Use Your Information
Your data is utilized solely to provide you with the highest level of clinical and customer service. Specifically, we use it to:
* Schedule, manage, and customize your skincare treatments.
* Process payments for services and retail products.
* Send essential appointment reminders and clinical post-care instructions.
* Deliver optional promotional updates or seasonal newsletters (which you can opt out of at any time).

3. Data Protection and Confidentiality
We implement strict industry-standard security measures to protect your personal and clinical files from unauthorized access, alteration, or disclosure. Your sensitive skin profiles and records are treated with the utmost professional discretion. **We never sell, rent, or trade your personal data to third parties** for marketing purposes.

4. Third-Party Services
We may utilize trusted third-party software for booking management, online storefront operations, and secure payment processing. These providers only access the information necessary to perform their specific functions and are bound by strict privacy agreements.

5. Updates to This Policy
Éternité reserves the right to update this Privacy Policy at any time. Any changes will be posted immediately on this page with an updated effective date.