Accessibility Statement

Our commitment
Éternité is committed to making this website accessible to as many people as possible — regardless of ability, technology, or context. We treat accessibility the same way we treat the work in our clinics: as a practice, not a destination. We do not assume we have it perfect. We work to make it better, continuously.

Conformance status
This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium. These guidelines explain how to make web content accessible to people with a wide range of disabilities — including visual, auditory, physical, speech, cognitive, language, and neurological differences.

We have used WCAG 2.1 AA as the benchmark for our design, development, and content decisions. In some areas — color contrast, focus states, keyboard navigation — we exceed the AA threshold and meet AAA.

What we have done
To support a more accessible experience, this site has been built with the following in mind:
* Semantic HTML structure - proper heading hierarchy, landmarks, and ARIA labels.
* Keyboard navigation - all interactive elements can be reached and operated using a keyboard alone.
* Visible focus indicators - every interactive element shows a clear focus outline.
* Color contrast - text and backgrounds meet or exceed WCAG AA contrast ratios.
* Alternative text - meaningful images include descriptive alt text; decorative images are marked accordingly.
* Resizable text - content remains legible and functional when zoomed up to 200%.
* Form labels - every form field is associated with a visible label and clear error messaging.
* Reduced motion - animations respect the user’s prefers-reduced-motion setting.

Physical Clinic Accessibility
We believe in providing an inclusive clinical environment. At both our New Smyrna Beach and Mount Dora  advanced clinic locations, all common public areas and treatment suites are completely step-free and accessible. If you have specific physical needs, please inform us when scheduling.

Known limitations
Despite our best efforts, some content on this site may not yet meet our accessibility goals. Areas we are actively working on include:
* Older journal posts - legacy articles may contain images without complete alt text. We are reviewing and updating these continuously.
* Embedded third-party content - booking widgets, maps, and social media embeds are provided by external services and may not meet the same standards as the rest of the site.
* PDF documents - older PDFs may not be fully accessible. If you need a document in an alternative format, please contact us and we will provide one.

Compatibility
This website has been tested with the following:
* Browsers: Chrome, Safari, Firefox, and Edge (latest two versions).
* Screen readers: VoiceOver (macOS, iOS), NVDA (Windows), TalkBack (Android).
* Devices: Desktop, tablet, and mobile screens.

Technical specifications
This website relies on the following technologies for conformance with the accessibility standards used:
* HTML5
* CSS3
* JavaScript
* WAI-ARIA

Feedback & Contact
If you have trouble accessing any part of this website, or if you have suggestions for how we can improve, please contact us:
* Email: support@eternitebeauty.com
* Phone: (386) 282-5073 - Tuesday through Saturday
* In person: 364 Flagler Avenue, New Smyrna Beach, FL 32169
  * Mount Dora, FL 

We aim to respond to accessibility feedback within two business days, and to resolve issues as quickly as practicable.

Assessment approach
This website is regularly assessed using the following methods:
* Self-evaluation - internal review against WCAG 2.1 AA criteria.
* Automated testing - Lighthouse, WAVE, and axe DevTools.
* Manual testing - keyboard-only navigation and screen reader walkthroughs.

This statement was last reviewed and updated in 2026.